Position: Bookstore Manager
Reports to: Department:
Classification: Non ExemptDivision:

Job Summary:

    Provide excellent customer service and maximize sales by assisting in the daily operation of the store.

Job Responsibilities:

  • Insure quality customer service standards are maintained; lead by example
  • Manage store inventory, insuring stock is maintained at appropriate levels
  • Order books and other bookstore merchandise- EDI transmission &/or Phone or Fax
  • Pull and process product returns (identify appropriate titles)
  • Receive product into the inventory management system. Insure system accuracy.
  • Merchandise store to focus on key titles and maximize sales potential - execute basic tenets of store merchandising policy (including promotional compliance)
  • Organize store displays and sections insuring proper placement of all titles in order to maximize sales while maintaining visual merchandising standards
  • Insure proper execution on promotional calendars and company best seller lists
  • Responsible for staffing, conducting interviews and identifying potential booksellers
  • Train staff to insure that they can perform all required tasks
  • Assist in assessment of staff performance, review performance on a regular basis
  • Manage staff to insure all duties are performed, delegate tasks and follow up to insure proper and timely completion
  • Insure compliance with all company policies and procedures