Position: Merchandiser
Reports to: General Manager/Operations Manager Department: Retail
Classification: Division:

    Job Summary
: Works directly with General Manager, Operations Manager, and Warehouse Manager in coordinating the daily functions of operations with emphasis on merchandising. Must ensure that all stores are visually appealing and well merchandised.

Job Responsibilities:

  • Assisting customers in a friendly and professional manner
  • Ensuring the store is well merchandised and neat at all times
  • Restocking of merchandise
  • Pricing of merchandise
  • Sweeping, vacuuming, and mopping floors
  • Dusting
  • Inventory counts ex. Cigarettes, phone cards, beverages, etc.
  • Maintaining cleanliness and order of cash register area
  • Assisting with ringing sales correctly and efficiently when necessary
  • Counting your bank when starting a shift
  • Preparing restocking lists for merchandise
  • Training of new Assistant Managers, supervisors, and sales associates
  • Reporting all accidents to General Manager and Operations Manager immediately
  • Assist with register operation during peak time or when short staffed
  • Providing outstanding customer service to the traveling public
  • Ensuring all supervisors and sales associates are in proper uniform
  • Implement the policies and procedures of the company
  • Replenishment of merchandise and transfer of merchandise as needed
  • Opening and closing of stores
  • Ordering of merchandise
  • Ensuring all programs are in place
  • Responsible for ensuring adequate stock of store supplies ex. Tissue paper, bags, etc.
  • Responsible for meeting with vendors
  • Assist with inventory of problem departments as needed
  • Coordinate with warehouse to ensure product availability and inventory levels
  • Training of Assistant Managers, supervisors, and sales associates
  • Arming and disarming of stores, warehouse, and offices
  • Ensuring the smooth operation of all daily functions
  • Inventory control
  • Maintaining open and positive communication with the landlord or airport management
  • Maximizing the sales
  • Controlling payroll
  • Communicate daily with General Manager and/or Operations Manager
  • Ensuring paperwork is done properly and accurately

Knowledge, Skill and Ability:

  • Ability to work a cash register and credit card terminal
  • Ability to be creative
  • Ability to communicate effectively
  • Knowledge of merchandise sold
  • Ability to work under pressure
  • Ability to work cooperatively
  • Basic math, arithmetic, and monetary knowledge
  • Outgoing personality with strong customer service orientation
  • Ability to be flexible with schedule, work overtime, weekends, and holidays
  • Good organization skills

Education and Experience:

  • High School Graduate or equivalent
  • Must be of at least 18yrs of age
  • Three years retail management experience required